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Beware the Ides of March!

On March 15th, 2017 this page will disappear. In our ongoing efforts to make our manuals easier to find and navigate, and perhaps a bit easier on the eye, Jive has launched the Jive Resource Center. All the same manuals that you’ve been using here on the wiki are now available on that site.

To link immediately to this page in the Jive Resource Center, please click here!

Click here for Billing Portal documentation.

February 6, 2017

Features

  • We’ve been busy building a few things on our end to make sure we’re better equipped to help you out.

Fixes

  • Some minor fixes here and there on our side of the screen to keep everything running smoothly.

January 10, 2017

Features

  • We've been working hard on some internal aspects to make the app work faster and be a little easier to work with, making it easier for us to better help you.

Fixes

  • Exterminators were deployed to eliminate some bugs that, with any luck, you never even noticed were there.

December 2, 1016

Features

  • Increased stability and functionality

Fixes

  • Minor bug fixes

November 4, 2016

Features

  • Increased stability and functionality

Fixes

  • Minor bug fixes

October 24, 2016

Features

  • Customers can now pay their total balance with one click, rather than pay each individual invoice.
  • Customers whose PBX was deactivated for NON_PAYMENT will now see a message in their billing portal with how to reactivate with payment of overdue invoices. 
  • Improved stability and functionality

Fixes

  • Minor bug fixes

October 7, 2016

Features

  • Until there is a change in the text field for payment receipt email address, the submit button is disabled.

Fixes

  • Issue fixed where unnecessary error message when making a payment was displayed.

  • When zip code validation fails while saving the credit card information, it will alerts the appropriate error messages instead of 'no detail is available' .

September 23, 2016

Features

  • Safari is now a supported browser for Billing Portal.

  • Now users can logout or navigate to admin portal from billing app.

  • Until there is a change in the text field for payment receipt email address, the submit button is disabled.

Fixes

  • When Invoice details page has more than 25 lines, pay now dialog box is always visible.

  • When zip code validation fails while saving the credit card information, it will alerts the appropriate error messages instead of 'no detail is available' .

  • No longer displays unnecessary error message when making a payment.

September 9, 2016

Features

  • Improved stability and functionality

Fixes

  • Minor bug fixes

August 26, 2016

Features

  • Improved stability and functionality

Fixes

  • Minor bug fixes

August 12, 2016

Features

  • Improved stability and functionality

Fixes

  • Minor bug fixes

July 29, 2016

Features

  • When users return to the invoice list page, it takes them to the page number they had selected.

Fixes

  • Minor bug fixes

July 15, 2016

Features

  • We accept partial payment on invoices. If full amount is not paid before the due date, it counts as overdue.

Fixes

  • Minor bug fixes

July 1, 2016

Features

  • Users are now presented with a list of pages to select from in the invoice list page.

Fixes

  • Minor bug fixes


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