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Click here for Jive Web documentation.

January 10, 2017

Features

  • You will now be advised on what to do when your browser is no longer able to relay audio or video media.  

  • Added a Terms of Service Agreement.

  • Input/Output settings in Jive Web will now be saved locally—so you don't have to reselect them every time you enter the application.

Fixes

  • An error appears notifying you when a invalid character is used when dialing a phone number.

  • Phone numbers under the History Tab have been given standardized formatting. Hopefully everyone will now be on the same page.

  • The warm transfer button has been disabled until after both calls have been connected in order to prevent calls from being dropped.

  • Resolved bug keeping the Warm Transfer and Cancel buttons in the Transfer menu from working. Now your calls will no longer be left out in the cold.

  • Resolved bug concerning pasting in phone numbers.

  • Resolved bug relating to previous numbers being called when you hit "Enter" on your keyboard.

November 28, 2016

Features

  • Three-way calls are now supported—click the plus icon during an active call or drag and drop one active call to another.

Fixes

  • Replaced voicemail indicator bubble with plain white text.
  • Fixed the new contact and voicemail button tooltips.
  • Fixed issue where the history indicator was overlapping the new contact button.
  • Minor bug fixes

November 18, 2016

Features

  • Optimizations to resolve issues for users having problems loading large quantities of SMS conversations
  • Add Contact icon added to left navigation
  • Add Contact button on right panel for unknown phone numbers
  • Ability to edit a contact
  • Shift + enter to create a new line in a Chat or SMS
  • Updated Silent mode to “Do Not Disturb"
  • Users can now monitor a contact's presence when forwarding calls. 
  • Enhanced memory usage and cache management for presence monitoring
  • Users can now monitor contacts' presence while in a conference call.
  • Generally improved performance of the presence monitoring feature

Fixes

  • Minor bug fixes

November 4, 2016

Features

  • After a contact is deleted, history activities for that contact show "contact not found".
  • Now when the user goes into a contacts profile and no messages exist the user will see a placeholder listing what is available.

  • When no favorites exist the user will see a message telling them they can add favorites.

  • Jive Web will now flash a quick popup when the UI starts showing the user's selected device.

  • Emails are now clickable in the profile and will open to the user's native email client.

  • When Jive Web services are down or an error has happened trying to load the user's account, the user should now see the proper error messaging
  • Now when you have multiple contacts that match the same phone number we allow you to see both matches on the contacts page.
  • For select accounts Jive Web has integrations with Mindbody and Loygen built into the app; users can have these turned on for their PBX by contacting the client team here at Jive.

Fixes

  • Users can now send SMS to unknown contacts.
  • Toast notifications appearing for conversations messages
  • Fixes system toast notifications for incoming sms

October 17, 2016

Features

  • After a contact is deleted, history activities for that contact show "contact not found"
  • Improved stability and functionality 

Fixes

  • Fixed system toast notifications for incoming SMS
  • Minor bug fixes

October 3, 2016

Features

  • Improved stability and functionality 

Fixes

  • Minor bug fixes

September 19, 2016

Features

  • Improved stability and functionality 

Fixes

  • Fixed presence monitoring issue where a user would be shown as busy incorrectly while being invited into a conference through the portal. 
  • Fixed presence monitoring issue where a user would be shown as busy incorrectly while being transferred. 
  • Minor bug fixes

September 6, 2016

Features

  • Top right app menu there is now a list of the user's devices to select from.
  • All calls will be shown in Jiveweb; calls will however only be made in Jiveweb unless another app has been selected.
  • When the user clicks to call voicemail now the dialer is automatically pulled up.
  • Now when the user search to transfer there is a "VM" button next to the contact to send them directly to Voicemail.
  • Improved stability and functionality

Fixes

  • Minor bug fixes

August 22, 2016

Features

  • The search bar has been moved to the left sidebar and will now be positioned under calls and above the two tabs on the left side.

  • Users can now go to the audio settings tab and scroll to notification sounds to select the sound played while receiving a text notification.

  • Users can now see a voicemail waiting indicator showing the number of waiting missed voicemails. When clicked, the user's voicemail will automatically be called and a dial pad shown. 

Fixes

  • Fixed issue so that the greeting no longer says "Good morning" in the afternoon.
  • Fixed issue so that only missed calls get added to the bell in the navbar
  • Fixed issue so that History is no longer created twice when callee rejects call
  • Fixed issue so that If user already has a call on hold and places another call, the first call now remains on hold
  • Many minor bug fixes relating to improving the user's experience in dragging and dropping transfer calls.

August 15, 2016

Features

  • A badge now appears above the Voicemail button to indicate how many voicemails the user has waiting. 
  • Clicking on "Voicemail" now initiates a call to *99 to take the user to their voicemail inbox. 
  • Users can now dial out from their keyboard instead of just using the dial pad on the screen. 
  • Improved stability and functionality

Fixes

  • Fixed issue regarding half second delay between dialing and a call being placed. 
  • Fixed issue where an outgoing call in History would duplicate when rejected.
  • Fixed issue where a call would be forced off of hold while a second call was being placed.
  • Fixed issue regarding missed calls being miscounted and listed incorrectly.
  • Fixed issue regarding toast notifications incorrectly routing the user.
  • Fixed issue regarding a call on hold being taken off of hold when beginning a warm transfer.
  • Minor bug fixes

August 1, 2016

Features

  • Call history is now kept on a per computer/browser basis, and is shown under history on the left side. 
  • Improved stability and functionality

Fixes

  • Transfer icons changed to text when transferring calls. 
  • Minor bug fixes

July 18, 2016

Features

  • Users can now switch which speakers audio comes out of. This can be done in call or from the settings menu
  • Call history now being kept on a per computer/browser basis. It shows under history on the left side.
  • User can now switch the input and output for mics via the Input/Output tab under "Settings". 
    • User can click the gear icon on the profile page of the callee to change this setting for that call alone.

Fixes

  • Mixed-case usernames can now log into newer applications. 
  • Minor bug fixes

July 4, 2016

Features

  • Option to turn off all sounds added under top right menu under “silent mode option now available”
  • User can now go into the settings menu from the top right app menu and see a tab called "Audio". From there the User can select a ringtone and the volume for all sounds.
  • Improved 

Fixes

  • Ringtone and volume of all sounds can now be adjusted in "settings"
  • Call stability issues should now be fixed and reliable
  • Minor bug fixes

June 20, 2016

Features

  • When a call is missed the browser tab will now display the number of missed calls next to the application name, ie "(3) Jiveweb”
  • Improved stability and functionality

Fixes

  • Minor bug fixes

June 6, 2016

Features

  • User can now add, delete, view and search for personal contacts

Fixes

  • Minor bug fixes

May 23, 2016

Features

  • When receiving a message in Jive Web now a badge appears next to history showing the number of unread messages currently in the queue
  • On the Dashboard view, when typing in a phone number or extension, the user can press enter to automatically place the call and take the user to the profile view for that contact
  • There is now a record of all calls that have come in and out from your Jive phone. On the top right in Jive Web is now a bell icon. After a call has been connected, click this icon and a drop down will appear with your call history.
  • User can reject an incoming call to send it straight to voicemail

Fixes

  • Minor bug fixes

May 9, 2016

Features

  • Users not yet authorized to use JiveWeb will be given a link to email in order to request an invite to the Private Beta.

Fixes

  • Minor bug fixes

Starting Features

  • Favorites
  • Personal Contact (create, view)
  • Message History
  • SMS/Chat
  • Profile View
  • Presence for PBX contacts
  • Contact Search
  • Switch PBX
  • Switch lines within PBX
  • Language support (English, Espanol, Portugese)
  • Call history
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