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Beware the Ides of March!

On March 15th, 2017 this page will disappear. In our ongoing efforts to make our manuals easier to find and navigate, and perhaps a bit easier on the eye, Jive has launched the Jive Resource Center. All the same manuals that you’ve been using here on the wiki are now available on that site.

To link immediately to this page in the Jive Resource Center, please click here!

Click here for Jive Mobile documentation.

December 29, 2016, Android v 2.1.6

Features

Android

  • You can now enable and disable whether or not your phone will vibrate when calls come in through the app.

Fixes

Android

  • Resolved bug where calls made out of "History" would fail.
  • Resolved bug where some devices wouldn't sound a ringtone.

November 7, 2016, Android 2.1.5 & iOS 2.1.2

Features

Android

  • Performance enhancements.
  • Improved stability and functionality.

iOS

  • Performance enhancements.
  • Improved stability and functionality.

Fixes

Android

  • Minor bug fixes

iOS

  • Minor bug fixes

October 19, 2016, v 2.1.4

Features

  • Improved stability and functionality.

Fixes

Android

  • Fixed issue regarding no RTP Media on T-Mobile issued Android devices on the T-Mobile data network.
  • Fixed issue where Caller ID was not properly matching a contact.
  • Fixed issue where call notification ringtone not being played for some users. 
  • Called issue where, if a user has multiple extensions and would logout and log back in and select another extension, the previous one stays registered.

September 14, 2016 v 2.1.3 

Features

  • Improved stability and functionality

Fixes

Android

  • Login  issue where some Samsung models running Android Marshmallow 6.0.1 are getting "400" error messages when trying to login.
  • Phone contacts now shows under contacts. If you are running Android Marshmallow, make sure you gave the Jive App permission to read your phone contacts. 

August 5, 2016, v 2.1.1

Features

  • Improved stability and functionality

Fixes

Android

  • Minor bug fixes

iOS

  • Fixed a reported bug where some users were being consistently logged out while running the application in the background.

July 20, 2016, v. 2.1 

Features

  • Presence monitoring feature added
  • Added functionality so that when a user is logged into two devices at the same time, and reads a sms message on one, it is marked as read on the other.
  • When User is on a PBX contact details, they are able to monitor their presence for as long as they are on that contact's profile
  • Changed Presence monitoring from seeing all contacts in a PBX actively to Favorites only
  • User can add Favorites and subscribe to different contacts at will.

Bugs

Android

  • Fixed issue regarding contacts not showing up as having been marked as a favorite
  • Fixed issue regarding the app crashing when trying to delete a contact.
  • Fixed issue where on v. 2.1 where the app would crash for some users after login
  • Minor bug fixes

iOS

  • Fixed issue where messages were not syncing properly
  • Fixed issue where messages were not being marked as read after having been viewed.
  • Fixed issue where memory issues would cause the app to crash while in Messages. 
  • Section Titles removed from Contacts
  • Fixed issue with audio on iPhone 6S models. 
  • Minor bug fixes

May 26, 2016, v. 2.0.2 

Features

  • Added ability for the User to switch between mic and speakers mid-call
  • Added ability to "Favorite" contacts
  • Bluetooth control: User can tap the "speaker" button while on a call to toggle where they want the audio routed (e.g. Bluetooth, Speaker, Internal, etc)
  • Favorited contacts are now grouped in separate list under contacts.
  • User can now interact with the contact detail by calling, sending a chat or sms, or opening an address in the a mapping application.
  • User can now favorite or un-favorite a contact which in turn will show under the favorites list.
  • User can now tap on a notification and would be directed to the proper conversation within the app
  • User can now call and message from favorites
  • User can now tap on a notification regarding a missed call and be directed to Call History
  • User can now tap on "call" or "chat" in a contact's details page. 
  • Removed Call Forwarding option for Geofencing
  • User can now view favorites by swiping right
  • User can now mark contacts as Favorites for iPhone 5 and up
  • Notification now shows when a new update is available. 

Bugs

Android

  • Fixed issue where duplicates or contacts no longer existing in the PBX appeared in the app
  • Fixed issue where app was not sycronizing contacts with the PBX
  • Minor bug fixes

iOS

  • Section Titles removed from Contacts
  • Fixed issue where when the app received a second call while already on a call and would turn on the speaker
  • Fixed issue where phone would vibrate when sending a message
  • Fixed issue where app would crash when a user would try to send a chat message to a user no longer on the PBX
  • Fixed issue where app would crash while trying to scroll in History while the keypad was still open
  • Fixed issue where keypad sometimes not dismiss while in Contacts
  • Fixed issue where User could not tell which ring tone was selected
  • Fixed issue where the Ringtone was being routed to the Reciver on an incoming call
  • Fixed general presence issues
  • Fixed issue where "Add Contact" was appearing in Favorites view
  • Minor bug fixes

April 26, 2016, v2.0.1

Features

  • International dialing now supported using the (011) exit format
  • Local dialing in the 7-digit number format now supported

Bugs

Android

  • Minor bug fixes

iOS

  • Minor bug fixes

March 28, 2016, v2.0 

Features

  • Geofencing feature released and no longer in BETA
  • Chat feature released and no longer in BETA
  • SMS feature released and no longer in BETA
  • Extension to extension video feature released and no longer in BETA
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