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Have feedback about this knowledgebase? We'd love to hear it. Send your suggestions here.

Submit a Ticket

Feedback from our customers is something we take seriously.  If you run into any issues or have any suggestions, please submit a ticket with as much detail as possible. 

Click here to submit a ticket.

Billing

Contact Billing for questions about your invoice or to make a payment.

Phone

801-980-1838

Email

billing@jive.com

Hours

Monday - Friday 8am - 6pm MTN

Customer Support

Contact Customer Support for adds, moves, or changes to your phone system.

Phone

801-717-1556

Email

support@jive.com

Hours

24/7

Technical Solutions

Contact Technical Solutions for network-related issues or non-standard hardware or software issues.

Phone

801-717-1556

Dial 611 from your Jive phone

Email

support@jive.com

Hours

24/7

Telecom Carrier Management

Contact Telecom Carrier Management for questions regarding your phone number ports, hardware shipments, or the initial setup of your phone system.

Phone

801-717-1556

Email

fulfillment@jive.com

Hours

Monday - Friday 8am - 5pm MTN

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