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Overview

Welcome

Thank you for choosing Jive Communications, Inc. as your phone system provider. This guide is designed to give you the information and tools you need to get started, and set your expectations of what’s to come in the setup process.

Onboarding Process

1. Network Readiness

  • Prepare your network to meet Jive's system requirements.

2. Get Started with Jive

  • Steps for successfully implementing Jive and training your staff to use it.

3. Number Porting

  • Transfer your numbers to Jive.

4. Jive Features

  • A list of the included features for your new Jive PBX.

5. Resources

  • Learn how to contact Jive, as well as where to look for additional help/information.

6. Feedback

  • Let us know how we’re doing, and what we can do to make the onboarding experience better.


3 Tips to Prevent Implementation Roadblocks & Delays:

  1. Ensure someone is available to accept your UPS shipment of phone orders.
    Your phones should arrive in 8-10 business days.
     
  2. Make sure your network is ready
    Review Network Readiness and verify that your network meets the minimum recommended requirements prior to your implementation date.
     
  3. Ensure that you (and any other points of contact) are available for your implementation appointments
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